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    We can refund you for the full amount of your purchase as long as you make us aware of your refund request at least two weeks before the day of the event. Otherwise, purchases are non-refundable. If you would like to inquire about a refund, or make a refund request, please contact us via email at info@showstubs.com. Make sure to state your full name, order number, and reason that the refund is being requested.